Smart buildings specialist Johnson Controls announced the launch of a new flexible service suite to its customers in the Middle East and Africa.
The new service suite will leverage Johnson Controls OpenBlue digital technology to power remote and contactless services. With more than 20 customizable options, the new offering is available in Middle East and Africa as of last month, the company said.
To address the needs of the Middle East and Africa market, the new service suite brings digital capabilities to front-line service delivery personnel and customers. These enhanced capabilities allow the remote monitoring and management of a comprehensive range of HVAC, controls and fire under any circumstances, including emergencies and during the pandemic.
“Touchless remote services, flexible infrastructure and focus on sustainability are developing needs in today’s rapidly changing market landscape,” said Rolando Furlong, vice president and general manager for the Middle East and Africa at Johnson Controls. “Our enhanced comprehensive services will deliver superior value to our customers, optimizing operating costs and providing peace of mind.”
Johnson Controls’s offering features remote operating and management of HVAC controls as well as fire systems in real time to ensure equipment performance and uptime. It also includes round-the-clock connectivity with the company’s subject matter experts as well as access to automated, on-demand equipment condition reports for active and real-time diagnostics, the company said.
The new offering use of predictive analytics to further improve energy consumption and maintain overall system performance. In addition, Johnson Controls said that it allows for proactive planning processes, performance indexing, and provides roadmaps for further enhancements.
Johnson Controls recorded revenues of $2.2 billion in its North America building solutions segment in fiscal Q4 2020, down 7% compared to revenues of $2.4 billion in the same period the previous year. Growth in Performance Solutions was more than offset by a decline in Fire & Security and HVAC & Controls.
In EMEA and Latin America, the company recorded revenues of $906 million in fiscal Q4 2020, down 4% compared to the same period the previous year. Sales in the APAC region amounted to $661 million in the quarter, down 9% versus the prior year.
At a global level, the company recorded revenues of nearly $6 billion in fiscal Q4, down 5% year-on-year, mainly due to the impact of the COVID-19 pandemic.