IBM has recently introduced artificial intelligence (AI) into its TRIRIGA solution to help real estate and facility management professionals better utilize office space and deliver a more engaging workplace experience.
TRIRIGA, an integrated workplace management system, includes TRIRIGA Building Insights and combines occupancy data from sources such as Wi-Fi and/or IoT sensors with newly embedded AI, IBM said.
This provides customers operating large real estate portfolios with insights to help them make smarter data-driven decisions about the way they manage their workspace, IBM said. The company noted that greater visibility into space management can help organizations improve facility utilization to reduce space wastage, which can potentially result in savings on real estate operating costs.
Embedded AI can help identify occupant trends and patterns to better anticipate and manage employee occupancy needs, adjust office layouts and address relocation requests, according to IBM.
Building occupants will have access to the new TRIRIGA Assistant, which IBM called a “smart, conversational AI tool” which uses natural language processing to help users quickly and easily engage with the spaces around them. TRIRIGA Assistant can help remove the hassle of coordinating with colleagues to schedule and reserve conference rooms, submit service requests such as lighting and catering, or locate a colleague’s assigned workspace.
“Employees and real estate are key elements to organizational growth and development, driving companies to create cost-effective and engaging workplaces that help attract and retain top talent,” said Kareem Yusuf, general manager for AI applications, IBM. “The implementation of TRIRIGA with embedded AI provides corporations and facility managers with insights into how they can more effectively utilize space across their enterprise. This technology can help companies address the growing expectations of today’s modern workforce and achieve better business results.”
The IBM Global Real Estate (GRE) team is tasked with overseeing approximately 1,300 office locations that cover 78 million square feet, across 110 countries. With such a large, global footprint, the GRE team is beginning to integrate new AI capabilities from TRIRIGA to help overcome the challenge of creating a portfolio that addresses the needs of employees while helping to control costs and deliver the best value to the business.
TRIRIGA enables the GRE team to create a single source for data that provides an instant view into its diverse portfolio that includes space for offices, labs, data and educational centers, and warehouses. Consolidating space and lease information provides the GRE team with a holistic view of IBM’s real estate portfolio data and prepares the way for AI-generated insights.
“TRIRIGA’s embedded AI will allow us to collect and analyze information quickly at a global level,” said Marianne Flores, director for global real estate integrated solutions at IBM. “With this information, we will be able to address one of our biggest challenges – balancing our portfolio while creating an environment that is attractive to our employees, helps boost their productivity and improves our bottom line.”